
Tracee, I am Lisa, the owner of Bows By Lisa Luann: My mother has just forwarded me your email/blogs that have been written, ones she has received and ones she has sent. I think this whole ordeal has been blown way out of proportion. Please let me explain. My husband and I travel and sell, my mom is in charge of all my emails, orders, paperwork etc. She is a mom and a very protective one to boot. We were advised by my lawyer friend awhile back not to let anyone use my photos or name because allowing that to happen over a period of time could make me lose the rights to it. My mom was just being careful when seeing your email/blog and got instantly concerned, like most moms, especially her. She did take it in a different way when she read the part saying you should buy it so you could get an instruction- thinking your idea was to tell people to order one so they could turn around and make their own. I don’t feel that what you were saying was intended to hurt my company, it was just taken differently, by my mom who tends to always have a watchful eye. You are right when you say you have freedom to say what you want. Again I think you did have lovely things to say about my EZ BUNS, but it has now turned sour unfortunately. We do have a lifetime warranty. Reading in your last blog you mentioned I hadn’t sent a replacement, all you need to do is send it back with a s.a.s.e. and well send you a new. Always have, always will that is my policy. Hopefully this will clear things up.
Lisa Luann Bandy
Apology accepted Lisa Luann Bandy.
Good luck to you. I still say the EZ Bun is a great hair product that makes a lovely, sophisticated and neat bun. It stays tight all day long and in the evening when you take it down your hair will be enormously curly.
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