Dawn Hahn's dream of a blow dry bar in her own backyard was destined to become a reality with her entrepreneur's savvy style, "eye on the prize" perseverance, and ahead of the game smarts. She's a Bay Area/Silicon Valley gal, after all, and thus no stranger to the start-up mentality of making ideas come to life.
As a resident of San Francisco's up-in-coming West Portal area, a quaint neighborhood with boutique type businesses becoming more and more prevalent, Hahn was inspired to get in on the growing action by offering a place for pampering in her community. Hot hair was a point of passion for the visionary, and thus Bloom was born. With a chic interior and skilled staff, Bloom is a laid-back oasis for women in the southern section of San Francisco (where blow-dry bars are basically non-existent) whose locks need some love. With only a handful of chairs and a small, select team, the feeling in the room is like being part of a family...if your family were hair styling gurus with the ability to make you look like a model. Hahn is the backbone of it all, running her business with skill, but also a sense of humor. Here's what her beauty-filled day looks like:
Up and off to the kitchen for my really large cup of French Roast and then jump back into bed with it. As I sip my coffee, I am checking appointment books for the day, reading emails, check online banking, update my to-do list.
Off to the salon, I am so lucky to have a 5-minute commute and a husband that drives me to work most of the time. Since we open early -7AM, Monday-Thursdays for the women headed to work, we get into the salon early to get our espresso machine set up, spa waters made, and everything ready to welcome the day's customers.
After checking in with opening staff, I am usually out front of the salon, sweeping the front sidewalk and chatting with neighbors and other merchants opening their stores and restaurants, double checking the set up of salon and getting prepared for the day ahead and often the week to come.
Making myself another coffee, greeting customers and talking with our fun front desk staff, I love this part of my job! We have really great staff, they are young, energetic, hard working and oddly, we seem to have hired a group of people that are really really fun and funny!
We are starting the 2nd group of morning blowouts, and busy taking care of customers.
Once we are up and going, I head to our cute and super tiny office to make calls, do banking, pay bills, run payroll, work on marketing plans, check shop consumable inventory, catch up with our salon manager Aaron, and we usually spend the next 15 minutes off topic and being silly and laughing about anything and everything. Did I mention my great staff?
Still trying to tackle the never ending to do list...
Pondering lunch, we have so many amazing restaurants in our West Portal neighborhood, and everyday we all struggle with which one to call in take out. We usually hit the Submarine Center which is the best sub place ever, or Squat and Gobble for huge yummy salads, or El Toreador, literally the best Mexican restaurant in SF.
Lunch! Usually I eat in the office, but I try to get out with girlfriends a couple times a week.
Running salon errands, buying fruit for our yummy spa waters, banking, post office, etc.
I try and sneak away during the day to go home and love up on my two little old dogs, Maya and Lola, they are ridiculously attached to us, and I like to check in and say hi.
The salon gets busier in the late afternoon, and its always nice to get back in the salon and work the front desk, help clean brushes, organize the styling stations, make customer coffee and teas and really just chat with customers, a lot of our customers are friends or community acquaintances, so getting to see them is a perk to this job for me. We have such a nice community and everyone knows everyone, related to someone, it’s really a village here.
This is the time of day that we turn up the music a little, most likely you will hear staff singing, and probably some dancing. When the blow-dryers are going and music going, the energy is great.
I start wrapping up my day and checking over the salon to be sure we are ready for the next day. I check the cash drawer for change, appointments for the next day, staffing for the day and pack up. We are open 7 days a week and 12 hours a day, so there is never a lot of time to reset for the next day.
I like to walk home if my feet aren’t killing me, and its not to dark, or my husband will come pick me up. We enjoy having dinner together or dinner out with friends. We are empty nesters now, so it’s all about us, our friends and quite frankly, our dogs!
You will find me in my pajamas curled up in bed with my computer and watching my favorite TV shows, I love Scandal, Walking Dead, and Homeland. This is my favorite time of day, just putting my feet up and relaxing. Reflecting on the day, feeling excited for the next day, I love my new business and life, so for now all is good for me.
Honestly, probably asleep! I don’t often make it to 9:30 these days ... hah! Did I mention we are open 80 hours a week?!